Installation Europe business features provides full analysis of the current state of the audio, video & lighting systems integration industry, with exclusive interviews with business professionals across a broad spectrum of the market.

Tim Penn moved from AMX to Milestone in January 2011. He takes us through a prosperous career that has progressed onto a global scale.

During IE’s recent visit to the Harpa concert hall in Reykjavik, we spoke to the founding partners of the integrator responsible for the sound, communication and production lighting systems there

From the latest installation techniques to the diplomatic minefield that can often be the sound consultant’s lot, the Institute of Acoustics’ Reproduced Sound conference offers an annual insight into the ever-evolving world of acoustics. David Davies spoke to event chair Paul Malpas

The Projection Studio has been creating large-scale projection events since 1994, specialising in architectural projection art and creating stunning visuals on a monumental scale. The company now has a worldwide reputation. Creative Director Ross Ashton talked to Installed Event about how science and art can be combined to create compelling experiences.

Paddy Baker talks to the European head of a videoconferencing provider – and gets to experience the technology at first hand.

Close working relationships with customers and partners are crucial, says the account manager (professionelle Videotechnik) at this Austrian distributor.

The CEO of the Swiss AV solutions provider and integrator reflects on the need for specialist staff as the industry moves towards comprehensive networking.

Selen Güler Arabaci is product manager at Astel, a distributor located in Istanbul. Here, she talks about how she sees the distribution market being squeezed, about the mistakes she believes manufacturers make that harm their business, about the importance of a manufacturer’s support and about Astel’s strategies and goals.

A white paper issued by RH Consulting has helped to add clarity to the often nebulous world of voice alarm. Paddy Baker interviewed the paper’s authors, Roland Hemming and Lauren Rogers, to find out more.

Distributor Halilit is headquartered in Tel Aviv, and has been in business since it was founded by the Greenspoon family in 1941: the family is now in its third generation. The company acts not only as a distributor, but also as an importer and retailer. IE Distribution Channel talked to Eitan Glickman, department manager at Halilit.

Wayne Mason could have been a professional rugby player – but instead, decided to get a proper job. That ‘proper job’ turned out to be as the second or third person to join Tandberg in the UK. In 2005, he joined Imago, and is now Head of Group Marketing and Products. Here, he talks about what it takes to succeed in videoconferencing – and the lessons he wishes vendors would learn.

Diversification into a broader spectrum of AV technologies has kept the Belgrade-based integrator/manufacturer at the top of its field.

For Ennio Prase, CEO and co-owner of the Italian Prase Group, the Internet and electronic communication have proved something of a mixed blessing. He talked to Ian McMurray about the importance of personal interaction, about relationships, about value – and about the impact of a highly competitive market on product readiness.

On the occasion of the launch of the Open Visual Communications Consortium, Paddy Baker spoke to the EMEA president of Polycom about his vision for the consortium and the role of the AV integrator in unified communications

Considering IT or AV in isolation just won’t cut it – the future is all about ‘unified communications’, says the MD of UK-based systems integrator IVC Media.